My website’s too hard to update without help.

Remember when you could just set up a website and forget about it? Yeah, me neither.

I often talk to prospective cilents—smart, skilled experts in their fields—who just about break down describing how they’d spend hours trying to update a single paragraph on their About page. That’s time she could’ve spent advancing their mission or, you know, actually having dinner with her family.

Here’s the thing: your website isn’t just some digital business card anymore. It’s your hardest-working employee. And like any good employee, it needs the right tools and support to do its job well.

The Website Struggle Is Real (But It Doesn’t Have to Be)

Let’s be honest about what’s really going on here. You’re juggling a million things, and your website keeps dropping to the bottom of the priority list. Not because it’s not important—you know it is. But because every time you think about tackling it, you get that sinking feeling in your stomach.

Maybe you’re dealing with:

  • A content management system that feels like it requires a PhD to operate
  • That nagging feeling that your competitors’ sites are making yours look dated
  • Analytics reports that might as well be written in ancient Greek
  • A developer who speaks only in acronyms and takes weeks to return your calls

Or perhaps you’re in that special circle of hell where you know exactly what needs fixing, but you don’t have the time or expertise to make it happen. You’re not alone—I see this with nearly every client who walks through our door.

Here’s What We Actually Do (Beyond the Tech Speak)

At Johns & Taylor, we’re not just another web agency that’ll build you something pretty and disappear. We’ve been helping businesses like yours since 2012, and we’ve learned a thing or two about what actually works.

Think of us as your website’s personal trainer, therapist, and strategic advisor all rolled into one. We handle everything from quick fixes to complete overhauls, but more importantly, we teach you how to fish instead of just handing you a tuna sandwich.

Our clients come to us for all sorts of reasons. Some need immediate help—like that time a nonprofit’s donation page crashed the day before their biggest fundraising event of the year. (We fixed it in two hours, by the way.) Others want a long-term partner who can help them evolve their digital presence as their business grows.

We offer everything from our UX Helpdesk—kind of like having a web expert on speed dial—to comprehensive audits that map out exactly where your site’s falling short and how to fix it. And yes, we also help you choose and implement content management systems that won’t make you want to throw your laptop out the window.

The Part Where I Tell You We’re Different (And Actually Mean It)

Look, every agency says they’re different. But here’s what sets us apart: we actually care whether you can use what we build.

We don’t just hand you the keys and wish you luck. We stick around to make sure you’re comfortable behind the wheel. Whether that means training your team on WordPress (without the jargon), setting up systems so you can track what’s actually working, or being available when you inevitably have that “quick question” at 4:47 on a Friday afternoon.

Let’s Talk About Your Website (Without the Sales Pitch)

Here’s my promise: give us 20 minutes, and we’ll give you clarity. No PowerPoints, no buzzword bingo, just a straightforward conversation about where you are and where you want to be.

During our discovery session, we’ll:

  • Listen to what’s actually frustrating you about your current setup
  • Share specific ideas based on what’s worked for similar businesses
  • Give you honest feedback about what’s realistic for your budget and timeline
  • Map out potential next steps—whether that involves us or not

And if we’re not the right fit? We’ll tell you that too. We might even recommend someone who’d be better suited for your needs. Because at the end of the day, we want you to succeed, whether we’re part of that journey or not.

Ready to Stop Fighting Your Website?

You’ve got two options here. You can keep muddling through, losing hours to tasks that should take minutes, watching competitors zoom past you online. Or you can take 20 minutes to explore a better way.

No obligations, no high-pressure tactics. Just two people talking about how to make your website work as hard as you do.

Because honestly? You’ve got better things to do than wrestle with technology. Let’s get your website working for you, not against you.