UX Helpdesk

Stop Guessing About User Experience. Start Getting Expert Answers.

Your team makes dozens of UX decisions every week. Are you making them with confidence or crossing your fingers?
Schedule Your Strategic Consultation

🚨 Introductory Launch Pricing

Limited to the first 10 members only.

This service launches at $795/month but will increase to $1,295/month in 2026.

The Hidden Cost of UX Guesswork

Every interface choice matters. Every user flow impacts conversion. Every design decision either moves your mission forward or creates friction that holds it back.

Yet most growing organizations find themselves in an impossible position: They need experienced UX guidance to build digital experiences that truly serve their users, but they can’t justify hiring a full-time UX professional.

Decision Paralysis

Your team debates interface choices for weeks because no one has the expertise to evaluate options strategically. Meanwhile, launch dates slip and opportunities pass.

Expensive Mistakes

You build features based on assumptions, only to discover they don’t solve real user problems. What seemed like a minor design choice becomes a costly rebuild.

Conversion Friction

Your digital experiences unintentionally create barriers between your mission and the people you’re trying to serve.

Team Frustration

Talented professionals spend their time second-guessing UX decisions instead of focusing on their areas of expertise.

What if you could access certified User Experience professionals whenever you needed strategic guidance, without the commitment of a full-time hire?

Introducing UX Helpdesk:

Expert Guidance When You Need It

Professional UX consultation without the full-time commitment.

UX Helpdesk bridges the gap between doing everything yourself and hiring a dedicated UX professional. You get access to the same certified User Experience experts who guide our comprehensive roadmapping and development projects—available when you need strategic direction, not just when you can budget for major initiatives.

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Private Client Dashboard & Resource Library

Access the same strategic resources we provide to comprehensive development clients—user research templates, UX evaluation frameworks, design system guidelines, and conversion optimization checklists.

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Up to Five Expert Consultations Per Month

Schedule 30-minute calls with our certified User Experience professionals whenever you need strategic guidance on interface decisions, user research, or conversion optimization.

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Next-Business-Day Strategic Recommendations

Submit questions through our support platform and receive detailed, strategic responses from our UX team within one business day.

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Ongoing Project Support

Our experts can guide you through entire UX initiatives—from initial user research planning through final implementation.

Real Scenarios Where UX Helpdesk Creates Value

Landing Page Optimization: “Our donation page has good traffic but low conversion. Can you help us identify friction points and recommend improvements?”
Feature Planning: “We’re adding a member portal to our website. What user research should we conduct before we start building, and how should we structure the information architecture?”
Content Strategy: “We have a lot of information to share with visitors, but our bounce rate suggests we’re overwhelming them. How do we prioritize and organize content to better serve user goals?”
Mobile Experience: “Our mobile usage is growing, but we’re not sure if our current responsive approach is serving mobile users well. What should we evaluate and potentially improve?”
User Research Planning: “We want to conduct user interviews to inform our next website redesign. How do we structure research to get actionable insights, and what questions should we ask?”

Who UX Helpdesk Is For

Perfect if you:

  • Have digital initiatives that would benefit from professional UX guidance
  • Want to make interface decisions based on user research rather than guesswork
  • Need occasional expert consultation rather than full-time UX support
  • Value understanding the strategic thinking behind UX recommendations
  • Want to build internal competency while maintaining access to professional guidance
  • Operate with mission-driven goals that require thoughtful user experience

Not right if you:

  • Need full-time, dedicated UX support for large-scale ongoing projects
  • Prefer to make all interface decisions based on personal preferences
  • Want someone else to handle all UX thinking without internal involvement
  • Are looking for generic design feedback rather than strategic guidance

Launch Pricing: Limited Time Offer

Introductory Rate
$795
per month
vs
2026 Rate
$1,295
per month

⏰ First 10 Members Only

This introductory pricing is available only to our first 10 UX Helpdesk members. Once we reach capacity, new members will join the waitlist for 2026 enrollment at the standard $1,295/month rate.

Six-month minimum commitment

What this investment represents:

  • Access senior-level UX experts without an expensive retainer
  • Next-day availability instead of waiting weeks to schedule consultant meetings
  • Ongoing strategic support that helps your team make better decisions independently
  • Professional development for your internal team through collaborative guidance

Don’t Wait Until This Pricing Is Gone

Every day you operate without professional UX support is a day you’re potentially creating friction between your mission and the people you’re trying to serve.

Ready to lock in introductory pricing and stop guessing about user experience?

Schedule Your Strategic Consultation
No sales pressure. No generic presentations. Just an honest conversation about building better user experiences through strategic collaboration.
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